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Warranty and Returns Claim Form

Warranty claim and Return request form

Return Of Faulty Goods:
If your item is damaged or you have received the wrong item, please upload an image using the form below. Items authorised for return should be received in a good complete condition with all component parts.

General Returns:
For a full refund, the item must be returned in new condition with all the original packaging, fixtures and documentation.

If the packaging is incomplete or damaged a nominal non-negotiable restocking fee of £35.00 will be applied. We cannot except and will not credit an item that has been installed on a wall.

To ensure your refund isn't delayed, please place a copy of your original invoice within the packaging of the item(s) you are returning.